Countdown support
Answers to the usual questions. If yours isn't here, email us.
When can I get it?
Countdown isn't on the App Store yet. Email us and we'll tell you the day it is.
What does it cost?
Free for your first three events. One purchase unlocks more events, every widget and every theme. No subscription.
What do I need?
iPhone with iOS 26 or later.
How do I manage a purchase or subscription?
Purchases go through Apple. On your iPhone open Settings, tap your name, then Subscriptions. For a refund, go to reportaproblem.apple.com.
Where is my data?
Everything you make in the app lives on your device. We can't see it.
Still stuck?
Email brandon@pursuelabs.com. A person reads every message.