Crew support
Answers to the usual questions. If yours isn't here, email us.
When can I get it?
Crew isn't on the App Store yet. Email us and we'll tell you the day it is.
What does it cost?
Free to build and print your day. One Day-Of Pass per wedding turns on the live run sheet.
What do I need?
iPhone with iOS 26 or later for the couple. Helpers just need a link.
How do I manage a purchase or subscription?
Purchases go through Apple. On your iPhone open Settings, tap your name, then Subscriptions. For a refund, go to reportaproblem.apple.com.
Where is my data?
The run sheet is shared with the people you invite, and nobody else.
Still stuck?
Email brandon@pursuelabs.com. A person reads every message.