Door to Door support
Answers to the usual questions. If yours isn't here, email us.
When can I get it?
Door to Door isn't on the App Store yet. Email us and we'll tell you the day it is.
What does it cost?
Free for the first month, then $3.99 a month.
What do I need?
iPhone with iOS 26 or later. DC, Maryland and Virginia to start.
How do I manage a purchase or subscription?
Purchases go through Apple. On your iPhone open Settings, tap your name, then Subscriptions. For a refund, go to reportaproblem.apple.com.
Where is my data?
Home, work and saved trips are kept on your phone.
Still stuck?
Email brandon@pursuelabs.com. A person reads every message.