Journal support
Answers to the usual questions. If yours isn't here, email us.
When can I get it?
Journal isn't on the App Store yet. Email us and we'll tell you the day it is.
What does it cost?
Free to start. Pro is $69.99 a year after a 7-day trial. Your entries stay yours either way.
What do I need?
iPhone with Apple Intelligence for the questions it asks. Writing works on any iPhone with iOS 26.
How do I manage a purchase or subscription?
Purchases go through Apple. On your iPhone open Settings, tap your name, then Subscriptions. For a refund, go to reportaproblem.apple.com.
Where is my data?
No account, no sync, no cloud. Entries never leave your phone.
Still stuck?
Email brandon@pursuelabs.com. A person reads every message.